Houston, TX, USAFull TimeSenior22k–26k USDPosted 12d ago
Job DetailsJob Location: 5 STAR Event Services - Houston, TX 77003Position Type: Part TimeEducation Level: Not SpecifiedSalary Range: $11.00 - $13.00Travel Percentage: NoneJob Shift: AnyJob Category: Customer ServiceAre you looking for an exciting part-time job that allows you to work major sports and entertainment events? 5 STAR Event Services is looking for personable and professional individuals for permanent, part-time employment. We offer our employees the opportunity to set their own schedules and work events that are often sold out, while earning a steady income.
Join our team of ushers and ticket takers at Miller Outdoor Theater! Make your own schedule! Can't work this month? Don't schedule for work this month! IT'S THAT EASY!
Wage Range: $11.00 - $13.00
Duties May Include:
Enforce and uphold the integrity of public and private areas of the venue
Assist guest to their assigned seats
Scanning tickets at the door
Monitor entry and exit points and control access to specific areas of the venue
Temping all event attendees and ensure all patrons are following CDC guidelines
Perform routine search procedures including bag searches and screening of guests and their tickets, bags, credentials, etc. prior to guest entry to ensure that no prohibited items enter the venue
Greet and direct guests to seating areas and various services
Maintain open and smooth access routes of patron/vehicle walkways
Receive and act on complaints from patrons according to policies and procedures
Enforce all policies and procedures throughout the facility and report any suspicious behaviors or activity
Aide in the direction of orderly evacuation of the building during emergencies
Provide security escorts per event requirements
QualificationsQualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The employee must also possess the following qualifications:
High School diploma or GED equivalent
At least 18 years of age
Reliable forms of communication and transportation
Texas Non-Commissioned Guard Card Preferred (Training & Exam provided. All applicants are to pass exam, submit to fingerprinting, and criminal background check.)
Skills and Abilities:
A strong customer-service attitude and professional appearance
Possess excellent written and oral communication skills
The ability to understand and interpret credentials, documents, signs, rules, policies, and instructions
The ability to communicate effectively with clients, patrons and other employees
The ability to multi-task, cross-train and learn new skills quickly
The ability to remain calm and level-headed under high-pressure situations
Physical Requirements:
Full physical and mental dexterity with the ability to walk, stoop, kneel, crouch, hear, see and speak English clearly
The ability to walk and stand for extended periods of time (shift duration)
The ability to lift 25lbs.
Work Environment:
Elevated noise levels. Live events can be very loud, and employees must be prepared to be exposed to increased noise levels. Ear plugs are available upon request.
An energetic and fast-paced environment
Crowds (as in LOTS of people!)
Working outdoor venues. Some of the symphone concerts take place outside or in open-air venues and take place rain or shine. Reasonable accommodations are made to assist with employee comfort when necessary (tents, rain ponchos, drinking water, etc.)
Evening and weekend work schedules. Many events take place in the evenings and on the weekends. Flexible availability is required.
Company: 5 STAR Event Services is a specialty Event Security/Staff provider specializing in the sports and entertainment industries. Since 2000, our security officers, event staff personnel, ushers, and ticket takers have delivered industry leading service to fans at more than 40,000 events in Houston, Austin, and San Antonio, Texas. Our clients include MLS & NWSL Soccer, NCAA Football, Formula 1, MotoGP, NASCAR Racing, AHL Hockey, G League Basketball, amphitheaters, stadiums, arenas, theaters, symphonies, festivals, conventions, and more.
Contact us at 713-400-0775, or find your answer on our website: www.5starstaff.com
5 STAR Event Services · 501-1000 employees · Founded 2000 · DPS License # B09954 · Privately Held· Women's Business Enterprise ·Equal Opportunity Employer
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