Workday Payroll AMS Consultant

Agilysis is looking for a Workday Payroll AMS Consultant with strong expertise in US and Canada Payroll to support and enhance our Workday HCM ecosystem. The role involves handling post-production support (AMS), payroll configuration, issue resolution, and continuous improvements across payroll processes.

Key Responsibilities

AMS / Production Support

• Provide L2/L3 support for Workday Payroll (US & Canada)
• Manage incident, problem, and service request tickets within defined SLAs
• Perform root cause analysis (RCA) and implement long-term fixes
• Coordinate with HR, Finance, IT, and third-party vendors

Payroll Functional Expertise

• Support and maintain US Payroll (Federal, State, Local taxes, W-2 processing)
• Manage Canada Payroll (CRA compliance, ROE, T4, provincial taxes)
• Configure and troubleshoot:
• Earnings, deductions, and benefits
• Tax updates and compliance changes
• Payroll inputs, retro calculations, and off-cycle runs

Workday Configuration & Enhancements

• Configure Payroll business processes, integrations, and reports
• Implement Workday releases, updates, and feature adoptions
• Work on payroll integrations (e.g., Benefits, Time Tracking, GL, Banking)

Reporting & Compliance

• Generate payroll reports, audits, and reconciliation reports
• Ensure compliance with US IRS regulations & Canadian CRA requirements
• Support year-end activities (W-2, T4, ROE processing)

Stakeholder Management

• Collaborate with global HR/payroll teams and clients
• Communicate effectively with business users and technical teams
• Provide training, documentation, and knowledge transfer

Required Skills & Qualifications

Experience

• 3 – 6 years of Workday experience (based on role level)
• Hands-on experience in Workday Payroll (US & Canada)
• Experience in AMS/Support model (ticket-based environment)

Core Skills

• Strong knowledge of:
• US Payroll (taxation, compliance, payroll cycles)
• Canada Payroll (federal & provincial requirements)
• Expertise in:
• Workday Payroll configuration
• Business Process Framework (BPF)
• Calculated fields & reporting
• Understanding of integrations (EIB, Studio – good to have)