Are you passionate about delivering high-quality, personalised care? Do you want to lead a team that makes a real difference in people's lives? Join GoodOaks Homecare, a Top 20 Homecare Provider, as a Registered Manager and help us grow our service in Brentwood.
Your role: As the Registered Manager, you'll play a pivotal role in coordinating and overseeing the delivery of high-quality care in Brentwood. You'll work closely with the Franchise Owner to develop both our visiting and live-in care services, ensuring every client receives tailored care that meets their individual needs.
Key responsibilities
Collaborate with the Franchise Owner to develop and expand local services
Conduct client consultations, care assessments and care planning to onboard new clients
Handle feedback and complaints, with a continuous focus on service improvement
Actively seek new business opportunities to grow the service and client base
Build and nurture stakeholder relationships, developing a strong local network
Oversee recruitment, induction and ongoing development of team members
Be responsible for CQC compliance and the safe, efficient running of the branch
Ideal candidate profile
Proven leadership experience in health and social care management
Strong knowledge of compliance and care regulations, including CQC requirements
Ability to uphold the highest standards of care with a compassionate, client-focused approach
A positive, resilient attitude with the drive to develop yourself and your team
Excellent communication and interpersonal skills
A valid UK driving licence and access to a vehicle
Willing to undertake a CQC DBS check to work with vulnerable adults
Strong organisational skills, thriving under pressure and adapting to the needs of the business
What we offer
Competitive pay with regular salary reviews
Comprehensive training and ongoing professional development
Employment perks, including volunteer days and various staff benefits
Paid CQC DBS check
A supportive and engaged franchise network focused on delivering high-quality care
Work with the UK's only carbon-neutral care franchise, committed to sustainability
Opportunities for additional perks such as vehicle breakdown cover, quality- and growth-based bonus schemes, and travel support
Why GoodOaks?
This is a unique opportunity to work closely with a proactive and supportive Franchise Owner to lead and develop a service you can be proud of. You'll play an integral role in growing a business focused on quality care, backed by a supportive franchise support office.
Ready to shape the future of care in Brentwood? If you're ready for a rewarding leadership role with an organisation that values your experience, passion and dedication, apply today!