• Organize and lead meetings and workshops to systematically identify, analyze, and correct issues
• Ensure error documentation is complete, consistent, and fully traceable
• Maintain regular communication with responsible stakeholders during ticket creation and issue resolution
• Track and monitor issues against agreed due dates and milestones
• Actively participate in structured problem‑solving activities, workshops, shopfloor meetings, Technical Staff meetings (TSM’s)
• Prioritize issues and escalate critical topics to management when required
• Coordinate with global teams (DTNA, MBT, MB Brazil, DICV) to ensure aligned issue resolution
• Support release and vehicle development phases by managing issue risks
• Prepare and deliver regular reports through written documentation and management presentations
• Apply AI‑based insights to enhance issue detection, prioritization, and decision‑making across the issue lifecycle
• Completed studies in Mechatronics, Computer Science, Electrical Engineering, or a comparable field
• Experience in project management and structured problem‑solving methodologies
• Experience in software development and/or software quality management
• Knowledge of vehicle development and release management processes
• Hands‑on experience with Jira, Confluence, EazyBI, Power BI, and advanced Excel
• Proficient in English, German language skill are an added advantages
• Strong negotiation, teamwork, and conflict‑resolution skills
• Excellent communication and stakeholder‑management skills
• Ability to support strategic decision‑making with data‑driven insights
• Experience working in global and intercultural environments
• Passion for innovation with a strong focus on customer value