HOSPITALITY SUPERVISOR
We are excited to be recruiting for our exciting new contract and are looking for an exceptional Hospitality Supervisor to join the Green & Fortune team.
This is a fantastic opportunity for a welcoming, friendly and passionate hospitality professional who enjoys leading by example and delivering outstanding guest experiences. As a Hospitality Supervisor, you will support the day to day operation, motivate your team and help create memorable events while maintaining the highest standards of service.
If you are enthusiastic, organised and thrive in a fast paced hospitality environment, we would love to hear from you and welcome you to our growing team.
THE PERSON AND ROLE
We are looking for an experienced Hospitality Supervisor with a B&I background who is passionate about delivering exceptional customer service and leading high performing teams.
Core responsibilities include:
- Supervise the day to day hospitality operation, ensuring exceptional food, beverage and customer service standards.
- Support the management team in the delivery of meetings, conferences, hospitality services and events.
- Lead, motivate and support the front of house team, acting as the first point of contact during service.
- Meet and greet clients and guests in a professional and welcoming manner.
- Ensure all hospitality areas and service stations are presented to the highest standards.
- Ensure compliance with food safety, health and safety, allergen and company procedures.
- Support the training and development of new team members.
- Complete operational handovers, reporting any issues, successes and key business updates to the management team.
MAKER BENEFITS
❤️ AVIVA Life Assurance – 2x your annual salary
💰 Pension Salary Sacrifice Scheme
🤒 Company Sick Pay – Up to 5 days after 1 year of service
💊 Aviva DigiCare+ – Health checks, mental health and nutrition support, GP consultations, second medical opinions, legal and bereavement assistance, fitness programmes
🍽️ Staff Discounts – 50% off in our restaurant and 25% off at our cafés
🌴 Holiday Allowance – Up to 33 days with length of service (an extra 3 days after 3 years and an additional 2 days after 5 years)
💙 Volunteer Day – One paid day off each year to support a community or charity of your choice
🛍️ Hospitality Essentials – Benefit Hub – Discounts on retail, groceries, gyms, and more
🚲 Cycle to Work Scheme
🤝 Generous Refer a Friend Scheme
📚 Learning & Development – Access to our learning portal and further education through apprenticeship programmes
🧠 G&F Support Scheme
🛡️ Hospitality Action – Access to a confidential Employee Assistance Programme (EAP)
A LITTLE BIT ABOUT US
At Green & Fortune, hospitality is at the heart of what we do. Since 2008, we’ve grown into an award-winning independent company, delivering high-quality food, personal service, and memorable experiences across retail and events.
We operate five iconic London venues: Kings Place in Kings Cross, Sea Containers, Rose Court, One Southwark Bridge, and Central Hall in Westminster. We care deeply about our people and our guests, and we look for individuals who share our passion for making customers happy.
What’s the next step? Just apply—we’re eager to hear from you. If this role feels right, get in touch to receive the full job specification.
Our organisation is committed to fostering a diverse, equitable, and inclusive workplace, encouraging individuals from all backgrounds to apply and join us in creating a vibrant and supportive environment. We fully support individuals with disabilities throughout the recruitment process. If you have a disability and require assistance, please contact our People team at people@greenandfortune.co.uk to discuss any necessary adjustments. We appreciate every applicant who submits their CV; however, only successful candidates will be contacted.
Please note that eligibility to work in the UK is required.
Our ESG Commitment
We embed sustainability and responsibility into everything we do, from reducing our environmental impact to supporting our people and local communities. Caring for our people, our communities, and the planet is part of everyday life at Green & Fortune, and every team member plays a role in this.