Senior Practitioner - Complex Care Servcies

For over 240 years combined, Berry Street and Yooralla have been at the forefront of supporting Australians with a disability and those experiencing poverty, violence and abuse. Now, as one unified organisation, we bring together unparalleled expertise and a shared commitment to empowering individuals and families to thrive, while upholding and championing their human rights.

We believe in a future where everyone has the opportunity to live the fulfilling life they choose for themselves, free from the impacts of trauma, violence, and abuse, achieved safely and with dignity.

• Preston location, Wurundjeri Country
• Full time, permanent role
• Base salary $115k plus super and salary packaging

The Senior Practitioner – Complex Care Services will provide high quality support and case management to young people in our Targeted Care Packages (TCP) Program and the Lead Tenant (LT) Program for the Home Based Care team in the northern metro region of Melbourne.

This role is based at our Preston office and will be a mixture of working on-site and working from home, in a hybrid style working arrangement.

Key Responsibilities

The Senior Practitioner works closely with the Team Leader on program development, stakeholder management and reporting and plays a key role in mentoring practitioners. The role provides a family sensitive and child focused casework service to the children and adolescents who are supported by Berry Street’s TCP or LT programs, and develops individual case plans which specify objectives of intervention, anticipated timelines, and tasks and responsibilities necessary for their achievement.

You are an empathetic and capable leader who inspires and supports others to deliver meaningful outcomes for children and young people. With a collaborative, strengths-based approach, you confidently navigate complex environments, foster positive relationships, and champion the wellbeing and development of those in your care.

You will have:

• A Bachelor level qualification in social work, psychology, welfare or related discipline.
• Demonstrated leadership skills, in particular, experienced in leading both employees and volunteers.
• Experience in working with children & young people on statutory protective orders and a sound knowledge of the nature of protective issues, homelessness, trauma and attachment, disability and the implications for their emotional and behavioural development.

⭐️Our Benefits?⭐️

• $15,900.00 pa Salary Packaging + Additional Salary Packaging for meals/accommodation
• Ongoing learning and development opportunities
• Flexible work arrangements
• 10 weeks paid parental leave + other generous leave conditions!
• Access to the Employee Assistance Program, with access for staff's immediate family

• Applications including resume and cover letter addressing your suitability for the position to be submitted ASAP, applications will be reviewed upon receipt.
• This role will close 11pm, Monday 3 August 2026
• Queries to Matthew Telgenkamp - Team Leader, mtelgenkamp@berrystreet.org.au

We believe in diversity, inclusion and equality and are committed to ensuring that our workplaces are a reflection of the Victorian community. We recognise the benefits that diversity and inclusion brings, and in turn encourage talented people from all backgrounds, abilities and identities to apply to our vacancies.

We encourage applications from people with lived experience of disability. You'll receive adjustments and support throughout the whole process — from the application stage to starting in the workplace. If you require the position description in a different format or any accommodation or assistance during the application and interview stages please contact the person listed on the ad or alternatively email recruitment@berrystreet.org.au

Berry Street Yooralla is committed to being a child safe, child friendly and child empowering organisation. In everything we do we seek to protect children. We are committed to the cultural safety of Aboriginal and Torres Strait Islander children; children from culturally and/or linguistically diverse backgrounds; children with a disability; children who identify as LGBTIQA+. We aim to ensure every individual is treated with dignity and respect regardless of their cultural background, ability, ethnicity, gender identity, sexual orientation, spirituality or religion.

Please Note; the successful applicant will be subject to comprehensive reference and background checking prior to employment, including a NDIS Screening Check, Working with Children Check and National and International Police check (if required) and NDIS training.