Clerk II - CABS

Posting number: 15584

Department: Health Department

Division: Behavioral Health

Job classification: Clerk II

Posting type: Open

Categories: Clerical & Data Entry

Summary

The Clerk II is a valuable member of our (CABS) Child Adolescence Behavioral Health Service team who is responsible for a variety of clerical duties utilizing a high degree of independent judgment, problem solving and initiative. 
 
To be successful in this role, we are looking for someone who has 

• Excellent attention to detail
• Excellent customer skills with active listening 
• Excellent typing and computer skills, including Microsoft Office
• Patient, calm, understanding, and maintains confidentiality 

Schedule hours: 37.5 hour a week 

• Monday - Friday (9:00am-5:00pm)
• Some remote work possible

Examples of duties

• Performs various clerical duties which may include client opening and closing procedures, computerizing and reporting data, correspondence and reports, fees, filing, inventory/ordering supplies, photocopying, faxing, and deposits.
• Provides assistance to the clinical staff/MDs regarding general client needs.  
• Check in and check out clients.
• May serve as receptionist for the program, which includes answering the telephone, scheduling client appointments, collecting client payments, and directing calls, as needed.
• Obtains signatures, copies, and information to verify third party coverage and process client billing.
• Provides atmosphere of customer service in assuring that clients and co-workers are treated in a friendly and respectful manner. Displays positive attitudes and behaviors in the accomplishment of job duties. 
• Responds to inquiries, gives appropriate information and referrals, and documents, if necessary.
• Acquires and utilizes knowledge of LCHD/CHC database, word processing, and NextGen software and other equipment commensurate with position.

Qualifications

• Requires a high school diploma or G.E.D. certificate.
• Requires 1 year of general office experience.
• Spanish-speaking a plus.

Supplemental information

As the largest human service provider in Lake County, we believe that services must be available without barriers. No residents are turned away due to the inability to pay. We believe in providing services in an environment of mutual respect, free of discrimination or bias. Whether assuring accessible and effective care, impacting policy, or assessing and monitoring risks, the Lake County Health Department and Community Health Center has been an essential part of the public health system in Lake County for 60 years. We are looking for passionate, qualified team members who can help make a difference in our agency and, most importantly, in our community. 

Additional information about the Lake County Health Department, our culture, and why you should join our team can be found at https://lakecountyil.attract.neogov.com/health-department.

At this time, you must live in Illinois or Wisconsin to be eligible to work at Lake County Health Department. You can find our salary grades at https://www.lakecountyil.gov/4515/Salary-Grades. For unionized positions, a list of our collective bargaining agreements can be found here: https://www.lakecountyil.gov/2686/Collective-Bargaining-Agreements.This position is represented by AFSCME Council 31

Any offer of employment is conditioned on the successful completion of a background screening, drug and alcohol testing and may include a pre-employment medical exam.

The Lake County Health Department and Community Health Center is an Equal Opportunity Employer.  We evaluate qualified applicants without regard to race, color, religion, sexual orientation, gender identity or gender expression, national origin, disability, veteran status, and other protected characteristics.