Lead Generation, Research C Business Development Support for an Italian interpreter/translator

Position: Virtual Assistant – Lead Generation, Research C Business Development Support for an Italian interpreter/translator

About the Role

This role is ideal for someone who enjoys research, relationship-building, and creating efficient systems. As the business continues to grow, there will be opportunities for increased responsibilities and hours.

One of the most important aspects of this role is supporting a business within the interpreting and translation industry. We are looking for someone who either has prior experience in this field or is genuinely interested in learning the industry quickly. A strong understanding of interpreting and translation terminology will help ensure that research, outreach, and content accurately reflect the profession and resonate with the target audience.

Key Responsibilities

Lead Generation & Market Research

• Research and identify potential direct clients with a clear or likely need for Italian/English interpreting/or translation or communication with Italian-speaking audiences within the following sectors:
• Pharmaceutical
• Healthcare
• Market Research
• Business
• Events
• Conferences
• Identify project managers, event managers, conference organizers, procurement contacts, and language service managers connected to Italian-language projects, Italian markets or multilingual activities that include Italian through LinkedIn and other professional platforms.
• Research interpreting agencies specializing in Remote Simultaneous Interpreting (RSI) and conference interpreting (excluding Over-the-Phone Interpreting (OPI) providers).
• Monitor industry trends and identify new business opportunities for English into Italian AND Italian into English interpreting.

Website & Company Research

• Review company websites to determine whether they organize or support:
• Multilingual events involving Italian-English languages
• Conferences
• Remote Simultaneous Interpreting (RSI)
• Market research projects
• Gather relevant company information to support future outreach campaigns.

Prospect Database & CRM Management

• Build, maintain, and organize the prospect tracker or CRM.
• Collect and record:
• Contact names
• Job titles
• Email addresses
• LinkedIn profile URLs
• Company websites
• Notes and research findings (Reason the prospect may require Italian interpreting or English–Italian language services (e.g., Italian market presence, conferences, clinical trials, multilingual events, Italian-speaking stakeholders, or business activities in Italy)
• Update the CRM daily with new leads, communication history, follow-up schedules, and status updates.
• Ensure all prospect records remain accurate, organized, and up to date.

Outreach & Follow-up Support

• Prepare and send initial outreach messages using approved templates.
• Draft and send follow-up emails or LinkedIn messages.
• Track outreach activity, responses, and follow-up schedules.
• Record all communications within the CRM.
• Escalate qualified opportunities to the client and ensure timely follow-up with prospects.

LinkedIn Research & Opportunity Monitoring

• Monitor LinkedIn for opportunities related to:
• Multilingual events
• Italian interpreting
• Pharmaceutical conferences
• Healthcare conferences
• Market research projects
• Save relevant LinkedIn posts for future engagement.
• Identify professionals, organizations, and decision-makers for networking and future outreach.

Content & Marketing Support

·       Prepare simple social media posts for AGM Interpreting.

·       Repurpose existing LinkedIn content into Instagram posts, email newsletters, and short-form marketing content.

·       Create content that accurately reflects the interpreting and translation profession, following the client's guidance and brand voice.

·       Ensure all content uses appropriate industry terminology and demonstrates an understanding of interpreting services.

·       Organize content assets and maintain consistency with the AGM Interpreting brand.

Business Administration

• Organize and maintain important business documents, including:
• Professional CV
• Client references
• Rate sheets
• Professional biography
• Marketing photos
• Certificates
• Maintain an organized digital filing system to ensure documents are easily accessible.

Weekly Reporting

Prepare a weekly report summarizing:

• New leads identified
• Qualified prospects added to the CRM
• Outreach messages sent
• Responses received
• Follow-ups completed
• New agencies and direct client opportunities identified
• LinkedIn opportunities monitored
• Pending follow-ups and recommended next actions

General Responsibilities

• Maintain an organized CRM and prospect database.
• Ensure accurate documentation of all outreach activities.
• Follow established outreach workflows and standard operating procedures (SOPs).
• Maintain confidentiality of business information.
• Communicate proactively regarding task progress, questions, and any blockers.
• Identify opportunities to improve workflows and business processes.

Required Skills & Qualifications

The ideal candidate will have:

• Experience in lead generation, market research, and business development support.
• Strong LinkedIn research and outreach experience.
• CRM or prospect database management experience.
• Excellent written English communication skills.
• Strong organizational skills with exceptional attention to detail.
• The ability to work independently and manage multiple priorities.

Industry Knowledge (Highly Preferred)

Candidates with experience working in the interpreting, translation, or language services industry will be given strong preference.

The ideal candidate should have a good understanding of:

• The difference between translation and interpreting.
• Conference interpreting.
• Remote Simultaneous Interpreting (RSI).
• Language service providers (LSPs).
• Multilingual conferences and events.
• Italian language market
• Interpreting services within the pharmaceutical, healthcare, corporate, and market research sectors.

Candidates without direct industry experience should demonstrate a genuine willingness and ability to learn these concepts quickly before creating or managing content.

Social Media Content Expectations

Content created for AGM Interpreting should accurately reflect the interpreting profession and align with the client's expertise and brand positioning.

The successful candidate should:

• Follow the client's content direction and reference materials rather than creating generic industry posts.
• Be open to close collaboration and feedback during the onboarding period.
• Refine content based on the client's preferences until the desired tone, messaging, and quality are achieved.
• Demonstrate curiosity about the interpreting profession to create authentic and relevant content rather than relying on broad or generic messaging.

A collaborative mindset and willingness to learn the nuances of the interpreting industry are essential for long-term success in this role.

Preferred Tools

Experience with the following tools is preferred:

• LinkedIn (Sales- Navigator, Dux-Soup)
• WhatsApp
• Google Workspace (Docs, Sheets, Drive)
• Microsoft Office
• CRM or Prospect Tracking Software
• GoHighLevel (GHL)
• Canva (for basic social media content creation)

The successful candidate should also be comfortable learning new software and systems as the business continues to grow.

Work Schedule

• Flexible working hours.
• Results-oriented rather than time-zone dependent.
• Asynchronous work environment.

Communication

• WhatsApp will be the primary communication platform for updates, questions, and day-to-day communication.
• Email will be used for longer discussions, documentation, and formal communication.
• Weekly progress reports are expected.

Ideal Candidate Profile

We are looking for someone who is:

• Proactive and self-motivated
• Highly organized and detail-oriented
• Trustworthy and dependable
• Comfortable working independently
• Resourceful and eager to learn
• An excellent written communicator
• Tech-savvy and adaptable to new systems
• Interested in building a long-term working relationship and growing with the business

Preferred Start Date

On or before August 1, 2026 (flexible for the right candidate).