CHAPEL HILL, NC, This position is designated as a Campus Security Authority in accordance with the Clery Act. This position will be required to report Clery crimes to the Clery Compliance Manager and complete annual training about reporting responsibilities.Full TimeEntry-level45k–75k USDPosted Today
This position assists the 911 Emergency Communications Center Manager with the direction, management, and daily operations of the 911 Emergency Communications Center. The position assumes the duties and responsibilities of the Center Manager during their absence and provides supervision and leadership to 911 staff. The position is responsible for developing and delivering training to ensure compliance with applicable rules, regulations, policies, and procedures. The position oversees the Center’s Quality Assurance Program and supports compliance with standards established by CALEA (The Commission on Accreditation for Law Enforcement Agencies). The position recruits, trains, mentors, counsels, and evaluates staff and assists with staffing and operational needs within the 911 Center. The position is required to perform the duties of a 911 Telecommunicator as needed and serves as the department’s Assistant Terminal Agency Coordinator for the Division of Criminal Information Network.
Strongly preferred qualifications include demonstrated ability to effectively manage, lead, and make sound decisions during emergencies and other high-stress situations; experience hiring and training 911 Telecommunicators, conducting performance evaluations, and reviewing or approving employee time records; and the ability and willingness to participate in an assigned on-call rotation, normally two weeks per month, although the schedule may vary based on operational needs. The position also requires proficiency in operating computers and related office support software and hardware, calculators, telephones, mobile phones, laptop computers, copy machines, printers, 911 operator consoles, portable radios, mobile and base station radios, and other general office equipment with reasonable speed and accuracy. The position may involve extended periods of time at a keyboard or workstation, including during high-stress and high-volume emergency situations.
This position is designated as a Campus Security Authority in accordance with the Clery Act. This position will be required to report Clery crimes to the Clery Compliance Manager and complete annual training about reporting responsibilities.
Strongly preferred qualifications include demonstrated ability to effectively manage, lead, and make sound decisions during emergencies and other high-stress situations; experience hiring and training 911 Telecommunicators, conducting performance evaluations, and reviewing or approving employee time records; and the ability and willingness to participate in an assigned on-call rotation, normally two weeks per month, although the schedule may vary based on operational needs. The position also requires proficiency in operating computers and related office support software and hardware, calculators, telephones, mobile phones, laptop computers, copy machines, printers, 911 operator consoles, portable radios, mobile and base station radios, and other general office equipment with reasonable speed and accuracy. The position may involve extended periods of time at a keyboard or workstation, including during high-stress and high-volume emergency situations.
This position is designated as a Campus Security Authority in accordance with the Clery Act. This position will be required to report Clery crimes to the Clery Compliance Manager and complete annual training about reporting responsibilities.