Public Safety Records Clerk

Posting number: 26DOCCR749TF042

Department: Community Corrections and Rehabilitation

Division: ACF Men's Section

Job classification: Public Safety Records Clerk

Posting type: Open

Categories: Administrative Assistant, Clerical & Data Entry, Corrections, Court Administration, Legal, Public Safety, Law Enforcement, Safety, Customer Service, Records Management, Public Records, Criminology, Office and Administrative Support, Database Administration

SummaryMake a positive impact during a difficult transition for clients entering our Adult Correctional Facility (ACF). Join us as a Public Safety Records Clerk where you will be handling system inquiries. Our central intake unit at the ACF operates 24 hours per day, seven days per week, and the work is fast paced. This job is a match for you if you have a good attitude, strong customer service skills, and work well under pressure in varying environments.

Current Hennepin County employees who refer a candidate hired into an open competitive position may be eligible for a $500 referral bonus. For more information visit employee referral program.

Find us here at upcoming career fairs!
Location and hours: This position is located at the Adult Correctional Facility - Men's Section at 1145 Shenandoah Lane Plymouth, Minnesota, 55447. This position is subject to 8-hour shifts that include: days, evenings, nights, and occasional weekends. You must be able to work all shifts and days of the week; candidates indicating limited availability will not be considered for this position. Shift and weekend differential are paid for qualifying hours. New Employee Orientation (NEO) for all new benefit-earning employees is in-person in downtown Minneapolis. Details about NEO will be provided upon hire. 
About this position type:This is a full-time, benefit earning position. This position is internally classified as a Public Safety Records Clerk.
Click here to view the job classification specification.  In this position, you will:

• Validate and process active warrants, maintain warrant system, and issue departmental warrants.
• Utilize Minnesota Court Information System (MNCIS), Bureau of Criminal Apprehension (BCA) Portals, Predatory Offender Registration (POR), and other applications to perform inquiries.
• Access and use other data systems for tracking and client management of sentencing.
• Respond to requests for information from the public, court orders, and other criminal justice agencies in accordance with Minnesota Data Practices requirements.

Need to have:

• One of the following:
  • Two or more years of office clerical experience.
  • 18 months or more of office clerical experience and completion of the Office Specialist Pathway Training program.
  • Education may be substituted for experience on a month for month (3 semester credits equals 1 month) basis.
• The ability to obtain a State of Minnesota Criminal Justice Information Systems (CJIS) certification within 12 months.
• Note: you must be 21 years or older to work at the Adult Correctional Facility.  

Nice to have:

• Experience:
  • Working in a law enforcement, corrections, or institutional setting in a related support staff position.
  • Providing face-to-face or telephone customer service to diverse clients.
  • Navigating multiple computer applications simultaneously in order to provide exceptional customer service.
• Ability to:
  • Work in a team setting as a team member with a mix of professional staff and residents.
  • Work in a fast-paced environment; handle stress and work well under pressure.
  • Respect and maintain confidentiality of records and private data.
  • Build and maintain rapport with clients, staff, and other professionals, law enforcement agencies, and the public.
• Organizational skills and the ability to prioritize work and meet deadlines with accuracy and attention to detail.
• Advanced skill in working with Microsoft Office applications, Criminal Justice Information Systems (CJIS), Minnesota Government Access (MGA), keyboarding, data entry, and use of the internet and intranet.

About the department:
The Department of Community Corrections and Rehabilitation works to enhance community safety, promote community restoration, and reduce the risk of re-offense. Department staff and volunteers serve Hennepin County at more than 20 service locations ranging from correctional facilities to probation reporting offices and occupational training centers, delivering sustainable correctional services to more than 26,000 adult and juvenile clients. It is the largest community corrections organization in Minnesota. Learn more at Community corrections and rehabilitation | Hennepin County. 
 
About Hennepin County:
Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align with our mission to serve residents through transformative services that eliminate disparities, eliminate inequities, and create opportunity for all and our vision of a community where all people are healthy, all people are valued, and all people thrive. 

Our employees receive a combination of competitive benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at The Bridge (login as Guest).

Hennepin County envisions an organization where our commitment to diversity and the elimination of disparities is fundamental in providing excellent service to our community.

Your future. Made here.

This posting may be used to fill current and future vacancies.

Watch this video for application best practices and tips. 
 
Invitations to interview will be based on an assessment of education and experience.Final candidates may be required to complete a drug test that may include testing for cannabis and/or a criminal background check.

In addition, Under Minn. Stat. 144.445, subd. 2, an applicant or employee commissioned at the Hennepin County correctional facilities (Juvenile Detention Center and Adult Corrections Facility) are required to undergo tuberculosis (TB) testing.

If you have any questions, please contact: Talent Acquisition Division
Hennepin County Human Resources Department
HR.ServiceCenter@hennepin.us
612-348-7855