Description
Sitting directly on the Atlantic Ocean, Pelican Grand Beach Resort boasts breathtaking views and instantly surrounds guests with a sense of old Florida grandeur. 156-rooms, 4 diamond, 3 outlets, a lazy river and beach front? Yes please!
At Pelican, we often celebrate our employees’ accomplishments. Are you all about being your best self, doing the right thing, bringing your natural smile and having fun? Then we hope to welcome you to our amazing family.
We are excited that you are considering joining Pelican Grand Beach Resort!
The Ideal Candidate
The ideal candidate is a visible, hands-on leader with a passion for luxury hospitality and a commitment to excellence. The Housekeeping Manager is responsible for assisting the Director of Housekeeping in leading the daily operations of the Housekeeping Department to ensure exceptional cleanliness, presentation, and guest satisfaction throughout the resort.
This role provides leadership to housekeeping supervisors, inspectors, room attendants, housepersons, and public area attendants while maintaining the highest luxury hospitality standards.
The Housekeeping Manager ensures compliance with company policies, brand standards, safety regulations, and departmental productivity goals, while fostering a positive, engaged, and service-oriented team culture.
Your job boasts with a breathtaking beautiful view of the Atlantic Ocean daily that instantly surrounds guests with a sense of old Florida grandeur.
We also offer AWESOME benefits such as:
- 401K (and 401K matching)
- Full-time - Paid time off
- Full-time - Insurance to include health, medical, vision, dental, hospital coverage, employee assistance program, life and accidental death, pet, and short-term disability
- HUGE employee discounts
- Multiple parking options
- One free meal during your shift
- Many recognition programs
- Incentive programs
- Referral programs
- Growth opportunities
Requirements
At Pelican, we take pride in supporting our initiatives towards Diversity, Equity, Inclusion and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions – and we would love for you to share yours with the team!At Pelican, we take pride in supporting our initiatives towards Diversity, Equity, Inclusion and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions – and we would love for you to share yours with the team!
Minimum Qualifications:
- Minimum of 2 years of experience as a Housekeeping Manager in an upscale luxury hotel or resort; or
- Minimum of 3 years of experience as a Housekeeping Supervisor or Housekeeping Inspector in a full-service upscale or luxury hotel/resort.
- Proven success leading, coaching, and developing housekeeping teams in a fast-paced hospitality environment.
- Strong knowledge of housekeeping operations, quality assurance standards, inventory control, labor management, scheduling, and guest service excellence.
- Experience utilizing hotel property management systems (PMS) and housekeeping technology, including platforms such as Infor -HMS, Alice, Hotel Effectiveness, Paylocity, Acumatica, ProfitSword
- Proficient in Microsoft Office, including Outlook, Word, and Excel.
- Excellent organizational, communication, problem-solving, and time management skills.
- Ability to maintain the highest standards of cleanliness, presentation, and guest satisfaction in a luxury beachfront resort environment.
- Flexible schedule with the ability to work weekends, holidays, and varied shifts as business demands require.
Compensation: Make sure to let us know your ideal compensation range.
Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.