Posting number: 2026-00562
Department: PU Water Distribution
Job classification: Utilities Technician
Posting type: Open
Categories: Water Agency, Wastewater, Maintenance
Summary20250620100644_logo.pngRaleigh Water - Water Distribution division is looking for a Utilities Technician to join our team. Utilities Technicians are devoted to completing preventive maintenance, utility repairs, utility locating, participating in investigations within our water system and providing excellent customer service. The Utilities Technician also performs maintenance and equipment operation for the City’s distribution system by performing skilled activities in support of maintaining, replacing, and repairing water assets, such as services, mains, and fire hydrants, etc.
Work Hours: 6:30 am – 3:00 pm
This position includes rotating after-hours on-call responsibilities. When on call, you'll receive standby pay for 8 hours at your regular hourly rate. If you're called out to work during your on-call shift, you'll be compensated at the overtime rate as per our company policy. We understand that flexibility is key! Our on-call schedules as well as after-hours work requirements can vary based on seasonal needs and operational requirements. Therefore, the ability to work a flexible schedule is essential for this role.
The benefits of being a Raleigh Water Utilities Technician:
Qualifying Utilities Technician are eligible for training certifications that provide stipends of additional 12.5% to base pay
Education provided to learn Water Operator standards and earn certifications
Get your CDL! The City will provide CDL training and license reimbursement upon passing the CDL exam
About Us:
Raleigh Water, the Public Utilities Department of the City of Raleigh, serves over 200,000 metered customers and a community of around 630,000 residents across Raleigh, Garner, Wake Forest, Rolesville, Knightdale, Wendell, and Zebulon. Our mission is to ensure access to safe, sustainable water while safeguarding public health and enhancing the overall vitality of our communities. We strive to lead with innovation and integrity, fostering a resilient future for the regions we serve.
Examples of dutiesThe intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.
Performs water valve preventive maintenance
Identifies valves needing repairs
Assists other investigative, hydrant, and repair programs as needed
Assists with annual flushing program to ensure water quality standards
Works after hours on an on-call rotating repair call crew
Performs semi-skilled or skilled general maintenance supporting City department(s) or maintenance function; selects proper maintenance tools and equipment for tasks; performs work following established safety policies and procedures and applicable codes and regulations
Collects, prepares, and enters system data; creates work orders; logs work activities; update maps; enters account data; compiles and prepares reports; maintains records, files, and work-related documentation
Performs other duties of a similar nature and level as assigned
Operates valve maintenance equipment including valve trucks, hydraulic valve turners, ERV’s, handheld equipment, fabrication
Education and Experience:
High School diploma or G.E.D. equivalency and 1 to 3 years’ experience in water/wastewater infrastructure inspection, maintenance/repair, or related workOR
Any equivalent combination of training and/or experience that provides the required knowledge, skills, and abilities may be transferable such as:
Landscaping: installer, maintenance, irrigation
Construction: grading, storm drain, site work, builder, plumber, any utility construction (including fiber installation), road construction
Mechanic: heavy equipment, HVAC, hydraulic systems
Farming: manual labor, equipment operating
Moving Company: labor, truck driver
General Municipal Worker: utility inspector
Tech School Student: mechanical
Firefighter: full or part-time
Licenses and Certifications:
- Valid North Carolina Class C Driver’s License with a satisfactory driving record, or the ability to obtain within 60 days of hire
- Valid North Carolina Class A Commercial Driver’s License with a satisfactory driving record, or the ability to obtain within 90 days of hire
Knowledge of:
Municipal water systems
Collections system design and functionality
Standard practices, methods and materials of assigned work
Basic mathematical concepts
Basic record-keeping principles
Occupational hazards and applicable safety principles and practices
Uses and properties of supplies and equipment
Applicable federal, state and local laws, codes, regulations (based on assignment)
Customer service principles
Specialized equipment relevant to area of assignment
Traffic control and work zone safety
Modern office practices and procedures including the use of standard office equipment and computer applications such as word processing, database, and spreadsheet applications
Skill in:
Heavy equipment and specialized tools and equipment operation
Safe driving and navigating City streets with large vehicles
Interacting with coworkers, supervisors, the general public, and others to exchange or convey information and to receive work direction
Following directions and meeting standards
Ability to:
Properly setup work zones and safely work in City roadways
Perform routine inspections to ensure safe operating conditions
Monitor and maintain required supplies, materials, and inventory
Comprehend reference books and manuals
Utilize a computer and relevant software applications
ADA and Other Requirements:
Work Environment and Physical Effort:
Heavy: Exerting up to 100 pounds of force occasionally, up to 50 pounds of forcefrequently, and/or up to 20 pounds of force constantly to move objects.
Work Environment:
Work is typically performed in an outdoor environment, street environment (near moving traffic), construction site, or in a vehicle. Employees may occasionally work in a warehouse environment or shop environment.
Work Exposures:
There is frequent exposure to extreme cold (below 32 degrees), extreme heat (above 100 degrees), moving mechanical parts, fumes or airborne particles, and loud noises (85+ decibels average over 8-hour working day such as heavy trucks, jack hammers, leaf blowers, lawn mowers, construction). Employees may occasionally be exposed to individuals who are hostile or irate and communicable diseases.
City of Raleigh is an Equal Employment Opportunity (EEO) employer. Accommodations for individuals with disabilities are provided upon request.