The GP Mediation Associate serves as the primary liaison between General Partners (GPs), internal data processing teams, client teams, and other stakeholders to ensure timely, accurate, and complete data collection and delivery. The role combines relationship management, data operations, issue resolution, and process coordination to improve data quality and strengthen GP engagement.
Key Responsibilities
GP Relationship Management
- Act as a primary point of contact for assigned GP relationships.
- Build and maintain trusted relationships with GP finance, investor relations, operations, and reporting teams.
- Conduct regular follow-ups regarding outstanding data requests, reporting deliverables, and data quality issues.
- Understand each GP's reporting processes, timelines, and operational challenges.
- Drive proactive communication to minimize delays and escalations.
Data Collection & Mediation
- Coordinate collection of fund financials, capital account statements, cash flows, valuations, and portfolio company data.
- Mediate between GPs and internal teams to clarify data requirements and resolve discrepancies.
- Manage data delivery timelines and ensure adherence to agreed SLAs.
- Track data request status and follow through to completion.
- Escalate unresolved issues appropriately while maintaining positive GP relationships.
Data Quality & Validation
- Review incoming data for completeness, consistency, and accuracy.
- Identify anomalies, gaps, and inconsistencies in GP submissions.
- Work with GPs to obtain corrections and support documentation.
- Ensure audit trails and documentation are maintained for all communications and resolutions.
- Support data quality improvement initiatives across assigned GP relationships.
Stakeholder Coordination
- Partner closely with:
- Data Processing Teams
- Client Coverage Teams
- Product Teams
- Fund Accounting Specialists
- Communicate GP-specific requirements and expectations internally.
- Coordinate resolution of complex fund-level and portfolio-level data issues.
Reporting & Tracking
- Maintain GP engagement trackers and action logs.
- Monitor delivery performance against deadlines.
- Prepare status reports highlighting:
- Outstanding requests
- Aging items
- Escalations
- Data quality trends
- GP responsiveness metrics
- Support management reporting and operational reviews.
Continuous Improvement
- Identify recurring bottlenecks in GP data collection processes.
- Propose GP relationship improvement opportunities / create values for GP to make CEPRES engagement more sticky
- Recommend workflow improvements and automation opportunities.
- Contribute to process documentation and knowledge management.
- Support implementation of new tools, AI solutions, and operational efficiencies.
Requirements
Relationship Management
- Strong professional communication skills.
- Ability to influence without direct authority.
- Skilled at maintaining positive relationships during challenging discussions.
- Customer-centric mindset with strong service orientation.
Data & Analytical Skills
- Strong attention to detail.
- Ability to interpret financial and investment data.
- Comfortable investigating data discrepancies.
- Strong analytical and problem-solving capabilities.
Project Management
- Ability to manage multiple GP relationships simultaneously.
- Excellent organizational skills.
- Strong follow-up and accountability mindset.
- Comfortable working in a deadline-driven environment.
Communication Skills
- Excellent written and verbal communication.
- Ability to explain technical data issues to non-technical stakeholders.
- Skilled in managing escalations professionally and effectively.
Preferred Experience
- 2–5 years of experience in:
- Private Markets Operations
- Investment Data Management
- Fund Administration
- Investor Services
- Client Relationship Management
- Financial Data Operations
- Exposure to:
- Private Equity
- Venture Capital
- Infrastructure
- Real Estate Funds
- Fund Performance Reporting
Technical Skills
- Advanced Excel
- CRM and ticketing systems
- Data quality and reconciliation tools
- Workflow tracking platforms
- Experience with:
- Capital Calls
- Distributions
- NAV Reporting
- Fund Financial Statements
- Portfolio Company Data
- SFTP/File Exchange processes
Success Metrics (KPIs)
- GP response rate and engagement quality
- Data delivery timeliness
- Reduction in outstanding requests
- Data quality improvement metrics
- SLA adherence
- Escalation resolution time
- Client satisfaction scores
- Number of successful GP onboarding and data collection initiatives
Characteristics of a High-Performing GP Mediation Associate
A successful GP Mediation Associate is:
- Proactive rather than reactive.
- Persistent without being aggressive.
- Relationship-focused while remaining data-driven.
- Naturally organized and detail-oriented.
- Comfortable handling difficult conversations.
- Curious about fund structures and investment data.
- Able to balance operational execution with stakeholder management.
This profile aligns closely with a Data Relationship Manager model that serves as the bridge between GPs and CEPRES data operations while ensuring both strong partnerships and high-quality data outcomes.
Benefits
- Hands-on exposure to real financial data processing workflows.
- Mentoring from experienced data analysts and engineers.
- Structured onboarding and a clear learning path.
- Potential for conversion to a full-time Analyst role based on performance